faq

Q: What is HUSHconcerts?
A: HUSHconcerts is a California-based production and promotion services company that was formed in 2015 out of the merger of SunsetSF and Silent Frisco. Read more HERE

Q: What happened to SunsetSF and Silent Frisco?
A: They have been reborn with a new mission, direction, and purpose.  The staff of SunsetSF and Silent Frisco now work as HUSHconcerts. None of our old clients, fans, and friends should notice anything but improvement in our exemplary level of service and quality. All of our previous staff are still on board and are more energized than ever to deliver innovative and unique experiences.

Q: Do John Miles and Robbie Kowal still own and operate the company?
A: Yes! And our amazing staff is continually growing. To learn how to get involve, click here.

Q: Will HUSHconcerts still be doing NON-SILENT, clubs, concerts and festivals?
A: Of course! Our commitment to connecting amazing artists with amazing communities is venue-non-specific. Whatever the best venue, indoor, outdoor, silent, or booming… we will do what makes the most sense for our community and the artists they love.

Q: Are there plans to expand beyond Northern and Southern California?
A: We have already produced or partnered on shows in 30 US States. The demand for our services seems to increase constantly.

Q: Do you still produce your annual events and festivals like Ghost Ship Halloween and Sea of Dreams, SF Funk Fest and SF International Beer Fest?
A: Of course, they are some of our proudest achievements.

Q: How old must I be to come to one of your events? 
A: Depends on the event. Check the event details of the show itself and the ages should be listed clearly.

Q: If I was on the SunsetSF or Silent Frisco email list will I remain on HUSHconcerts?
A:  Yes. And if you wish to resubscribe  you can do so HERE. if you wish to check, or change your profile or opt out, you can do so by logging into your profile at www.ticketfly.com, clicking “My Account” and then “Email Subscriptions”.

Q: What happened to the SunsetSF Facebook feed? 
A:  It has been renamed www.facebook.com/hushconcerts.

Q: What happened to the Silent Frisco Facebook feed? 
A:  It will remain Silent Frisco for a few months and then will also be merged with HUSHconcerts.

Q: How do I follow you on my favorite social network? 
A:  Click the buttons in the top right of our Home Page.

Q: I have a ticketing question, how do I get it answered?
A: Email customersupport@ticketfly.com

Q: Why do you use Ticketfly?
A: We only work with the best and Ticketfly is the best ticketing company in the world. We feel incredibly fortunate to leverage their amazing platform and work with their terrific staff.  Ticketfly offers customers and promoters the “best mousetrap” with the most fair and sensible fee structure in the business. Their bleeding edge innovation in not-only ticketing and fulfillment, but online and social marketing gives their customers unique competitive advantages. It is no coincidence that our business has taken off since we started working with them in 2011. If you have a competing platform you would like us to consider, please don’t waste your time contacting us. We are perfectly happy.

Q: How do I hire you to produce a silent disco HUSHcast at my event or festival?
A: Read this, then Click here

Q: How do I hire you to produce a silent disco HUSHcast at my corporate event or conference?
A: Read this, then Click here

Q: How do I hire you to produce a silent disco HUSHcast at my fitness or wellness venue or event?
A: Read this, then Click here

Q: How do I hire you to produce another type of event, concert, festival or exhibition?
A: Read this, then Click here

Q: How do I hire you to promote a concert at my venue or promote my band’s next visit to your area?
A: Read this, then Click here

Q: How do I hire you to assist me with marketing my show, band, dj, tour, or brand?
A: Read this, then Click here

Q: How do I rent headphones and music gear from you?
A: Read this, then Click here

Q: Do you do custom installations of Silent Disco technology?
A: This is coming soonsee here.